Google Sensitive Scopes, such as Gmail and Contacts.
When we started the project, we went through lenghty OAuth verification process with Google. We were approved.
But, recently, Google changed their policies, and now they are requesting from us to go through 3rd party security assessment, which costs significant
amount of $$$.
We cannot afford it for project which, at least, at this point, does not generate any income.
We have following choices:
Transfer the project to a bigger company, which will find resources to go through the assessment. We can completely transfer the project to
them, or continue work with them;
"Cripple" the application: no longer require "sensitive scopes". Users will be still able to access Outlook and IMAP accounts, but not Gmail,
unless they allow access to "less secure applications", and use their Gmail account as regular IMAP account. There will be no access to
Google contacts through.
Shut down the application altogether. It would be really sad for 3035 our users, and for us, because all our work will turn out to be
If you have any suggestions, please contact us.
Time is running out. Hopefully, Google will give us until December 31 2019, but they are also saying that they may shut down an access to
our application as early as June 26.
Some technical details:
"Voice" portion of the agent uses Google platform called Dialogflow.
The "Webhook", which does actual work, is hosted on our server, and is an ASP.NET application (C#).
It uses Internet library we've been developing and improving for decades, and which is used in our other products.